Josh Zalen

Josh Zalen

Vice President, IT Service Operations
Independent Health

Joshua Zalen is an IT executive with over 20 years of leadership experience at regional health plans. Josh has developed IT strategies at large and mid-size companies and seen them to fruition with a focus on movement to as-a-service and cloud-based solutions. Since 2010 Josh has served in executive positions at not-for-profit health plans based in Upstate New York where Josh most recently is Vice President of IT Service Operations at Independent Health. In addition to maintaining the IT infrastructure at Independent Health, Josh also designed, implemented and leads the IT solution for Independent Health’s complex care at home affiliate, WNYCMS. This innovative affiliate company is unique in the market in its at home approach to improving health outcomes and access to care for underserved communities in Western NY.