Senior Managing Partner
Dr Jason Woo is a senior managing partner of LearningCoreLeadership, Inc, that does business as Mindset4Results, and the senior health consultant for the Arbinger Institute. He is passionate about improving the health of populations and systems since his postgraduate studies in third world economic development at the London School of Economics. He brings unique expertise in data collection and analysis from his academic, clinical, and regulatory education and experience to help organizations measure what matters in a way that minimizes the tyranny of metrics while maximizing the relevance and impact for them and their key stakeholders.
He retired from a 31-year career with the US Public Health Service to continue working to transform health and health systems. He has served in multiple clinical, research, regulatory and emergency response leadership roles throughout his career. His career included clinical and administrative roles at the Phoenix Indian Medical Center, before leading research and regulatory programs at the NIH and FDA. His last federal assignment was to stand up the Office of Generic Drugs and implement the generic drug user fee amendments to improve access to safe, effective, and affordable prescription drugs.
Dr. Woo received his medical degree from the Uniformed Services University, his MPH from the University of Arizona School of Public Health, and his Diploma from the London School of Economics. He is the author of multiple peer-reviewed published articles and serves as a reviewer and editor for Military Medicine, the journal of the Society for Federal Healthcare Practitioners.
Along with his federal agency roles and responsibilities, Dr Woo also developed and taught leadership and systems improvement programs for the USPHS Commissioned Corps. He has been a contributing author to Lange’s Current Medical Diagnosis and Treatment, and he maintains a clinical and teaching role at the Washington DC MedStar Hospital and the Bread for the City community clinics. He is reminded daily of his opportunities to improve by his son, Jordan, and his life partner, Dani.
Health and healthcare face increasingly complex—and similar—challenges across the federal and civilian sectors, even before the Covid pandemic introduced additional challenges and changes. These challenges range from the high-level organizational efforts to improve financial solvency and creating high reliability organizations, to the inpatient and outpatient administrative and clinical teams’ focus on patient safety and quality outcome cultures, to the individual provider and patient needs for health, inclusion, retention, and resilience. Increasingly there is the understanding that traditional approaches to leadership are not effective in meeting these challenges: what leaders need to do is not new: how to lead and engage this transformation is the primary concern for most healthcare leaders and practitioners. Most leadership programs and trainings miss the one key element necessary to unlocking the key to effective leadership: why mindset matters and how to deliberately internalize mindset in organizational and individual change efforts.
This session will provide an overview of the new mindset model transforming healthcare leadership and employee, patient, and provider engagement. Participants, through both didactic and panel presentations, individual and small group exercises, and interactive video discussions, will receive an overview of this framework, and how this material and model are and can be most helpful to them in addressing their own individual and organizational challenges. Participants will learn from multiple leaders from across the VA organizational spectrum levels on how addressing mindset integrated the variety of priorities and Department imperatives required of them and unified them as a single organizational cultural change and transformation effort. Participants will understand why and how addressing mindset is the core element for unleashing inclusivity and broader engagement and commitment for successful leadership and change efforts. Panelists will share their own lessons learned, how specific priorities were addressed, and how success was measured throughout the transformation journey to achieving department benchmarks.
10:00am – 12:00pm The Mindset Transformation of Health and Healthcare: Why Mindset Matters
Panelists: Jason Woo, Brady Reed
12:00pm – 12:45pm Lunch Break
12:45pm – 1:45pm VHA – Inside The Largest Payer, Provider and Employer of Healthcare
Panelists: Daniel L. Dücker, Cory P. Price
1:45pm – 2:45pm Integrating Healthcare Priorities at the Frontline – Not Just Another “Thing”
Panelists: Brenda Webb Johnson, Akil Aabid, Jill Massengale