Navigating the Big Communications Disruption: How to Effectively Manage Ongoing Large-Scale Changes to your Medicare Marketing Materials and Prepare for a Digital Future
July 28, 2022 • 1:00 PM – 2:00 PM ET
In the spring of 2022, CMS released large-scale changes to Medicare Marketing Material requirements and model documents – perhaps an indication of additional simplification and modernization changes to come to Medicare communications. Most Medicare Advantage Organizations (MAOs) were caught off guard by the changes and are now facing the most significant update process in years, making it even more challenging to meet plan materials deadlines.
Your Roadmap to Building a Robust Health Equity Plan to Succeed in ACO REACH
August 16, 2022 • 1:00 PM – 2:00 PM ET
ACO REACH participants face two challenges. Starting January 1, ACO REACH participants face a number of new challenges starting January 1, 2023. CMS will require every participating ACO to have a health equity plan in place to successfully identify, engage, and intervene with socially vulnerable populations. Organizations will be measured and evaluated based on their ability to execute this health equity plan. ACOs are also required to assume 50% or 100% two-sided risk and as a result must implement strategies to reduce avoidable utilization and lower costs. Provider organizations must recognize that existing tools and strategies need to be reevaluated and upgraded to successfully engage underserved populations and individual patients with unique social determinant challenges.
How Health Plans Can Enhance Engagement with Senior Members with Technology
August 18, 2022 • 1:00 PM – 2:00 PM ET
In the spring of 2022, CMS released large-scale changes to Medicare Marketing Material requirements and model documents – perhaps an indication of additional simplification and modernization changes to come to MedThis webinar delves into the how-to’s as well as actionable strategies to enhance and sustain engagement among seniors. How can we leverage seniors’ willingness to use their phones, and maintain the connectedness they expect to have with their health plans and providers? What can we do to ensure easy, seamless access to health information and support? Attend this webinar to find answer to these questions and more!
Healthcare Leadership Insights: Proven Engagement Techniques to Acquire and Retain Members
August 18, 2022 • 1:00 PM – 2:00 PM ET
Join us on August 18 as healthcare leaders share ways to successfully market and engage members across the lifecycle. Our guest panelists will share use cases, best practices and insights, drawing upon their careers in healthcare and beyond. If you play a role in improving the member experience – from marketing to strategy, from operations to technology transformation – this is a webinar you don’t want to miss!
Giving Members What They Want: Personalizing Your Digital Strategy to Enhance the Customer Experience and Maximize Retention
In this webinar, hear perspectives on actionable strategies plans can implement to move toward a holistic, customer-centric approach to engagement by leveraging digital tools and technology, understand what works? and what doesn’t?, and learn about innovative ways to deliver better care to members at the right place and time while reducing costs.
How to Scale Medicare Advantage Growth in a Digital Era
In this webinar gain insight into Medicare Advantage (MA) growth strategy solutions amid the growing shift from Volume to Value and the digitization of consumer buying habits. Understand how a focus on value-based MA demonstrates how care delivery organizations can create a dynamic, multi-channel approach to grow MA.
Bridging Two Worlds: Utilizing Remote Patient Monitoring to Succeed in Fee for Service and Position for Value-based Care
As value-based care (VBC) models become increasingly the norm, providers are challenged with maintaining short-term revenue in fee-for-service (FFS) while making the appropriate investments to reduce avoidable utilization.
The Multi-Faceted Approach to Improving How People Adhere to Medications
May 11, 2022 • 1:00 PM – 2:00 PM ET
During this discussion, gain insights from experts with more than a decade of experience running industry-leading adherence programs and hear results from Nuvera’s patient services industry benchmarking PURE Report based upon responses from over 4,000 physicians, office staff, and patients across multiple therapeutic areas.
How Your IDN Can Create Better Access with Consistent Provider Search and Scheduling Experiences
April 21, 2022 • 1:00 PM – 2:00 PM ET
In this webinar, hear from industry experts about new opportunities for IDNs to create consistent experiences that help people navigate care seamlessly, regardless of where they start their search for care within the network. Gain insights from real-world examples that will inspire you to think about cross-channel connectivity at your own organization and how it can make finding and scheduling care easier for the individuals you serve.
Meaningful Engagement in a Digital Age: Health Plan Strategies to Improve Member Health and Reduce Costs
April 27, 2022 • 1:00 PM – 2:00 PM ET
In this webinar, join customer experience leaders to discuss how to leverage technology that meets members where they are and deploy engagement strategies that drive healthy behavior change, improve health and well-being, and strengthen individual and employer group retention.