Matt Swain

Matt Swain

Managing Director and Practice Lead
Broadridge Communications

Matt Swain is a recognized Customer Communications industry thought leader and the host of the Reimagining Communications podcast. From delivering keynotes around the world to defining best practices, hundreds of well-known companies have relied on Matt’s expertise and research for their current and future omni-channel communication initiatives. As Managing Director and Practice Lead for Broadridge Communications & CX Consulting, Matt brings invaluable market research and consulting expertise to clients relative to benchmarking, customer experience optimization, and digital transformation.

All Sessions by Matt Swain

Health Plan Innovation and Engagement Track Monday May 23, 2022
11:25 am - 12:10 pm

Integrating Innovative Marketing and Engagement Methods to Acquire and Retain Members

  • Discuss techniques to effectively market to your members in a digitally focused and multi-channel world while standing out from competition
  • Gain insights into efficiently developing member-centric marketing campaigns
  • Explore strategies to engage members throughout their journey, from recruitment to adoption
Moderator: Matt Swain