Sandy Fragale

Sandy Fragale

Chief Executive Officer
Orthopedic & Sports Medicine Specialists (OSMS)

Sandy’s approach every day is helping people achieve their goals and putting them in positions to succeed. A Green Bay native, Sandy began her career at KPMG in Milwaukee and eventually moved back to the Green Bay area to work at Schenck & Associates. In 2001, Sandy made the move to OSMS.

Under her leadership, OSMS has grown from 16 employees and five physicians with one clinic in Green Bay, WI, to over 260 team members and 24 physicians and clinics in Green Bay, Marinette, and Neenah. Sandy credits her success to the belief that the culture in any organization is what will make it successful. She believes that helping foster a positive culture at OSMS is the single most important thing she does.

Sandy also believes in giving back. She’s been part of numerous boards and organizations including the YWCA, The Arthritis Foundation, and Big Brothers Big Sisters. For nearly 12 years, Sandy has volunteered with Big Brothers Big Sisters of Green Bay. In that time, Sandy and her husband Scott have been a big couple for two “littles.” She says spending time with Miguel, her current “little,” is the favorite part of her week.

All Sessions by Sandy Fragale

Self-Insurance Strategies Track Monday May 23, 2022
12:15 pm - 1:00 pm

Adopt a Tailored Approach to Combat MSK Issues and Improve Employee Health

  • Gain insight into actionable strategies to reduce MSK claims costs
  • Understand the importance of education, awareness, and engagement
  • Leverage digital programs to provide timely access to MSK care, manage pain, and prevent unnecessary surgeries
  • Discuss the impact of addressing MSK issues on an individual’s overall health and well-being including mental and emotional health
Moderator: Chris Skisak

Thinc Main Agenda Tuesday AM May 24, 2022
10:35 am - 11:20 am

Market Insight: How We – Hospital Systems and TPAs – Have Accidently Trained Consumers to Ignore Us and How We Can Fix It

Complexity = Confusion + Cost + Consumer Disengagement. Patients/consumers are often hit with a blizzard of mail (and texts and calls) about money (EOBs, bills, this-is-not-a-bill, etc.), and much of it does not make sense. Ultimately, they ignore any type of communication which results in disengaged consumers who do not get the care they need or stick to a course of treatment. Additionally, a plethora of point solutions each try to optimize for a particular slice of the problem, but overall, this just adds more complexity and further degrades the system. How do we fix these problems?

Engaging consumers requires us to simplify the system for ALL consumers. In this session,

  • Review data, trends, and real case studies to reveal opportunities for providers, TPAs, employers, and patients to improve the customer/patient engagement experience
  • Explore innovative approaches to transform care access, strengthen transparency, and optimize payments
  • Discuss strategies to create cost savings for all