Sunday, May 22
Agenda Day One
Registration Opens
Deep Dive Workshop: Sustainable Healthcare Supply Chain Strategies
Leadership in Times of Change: Leading the Mindset Transformation of Health and Healthcare
Health and healthcare face increasingly complex—and similar—challenges across the federal and civilian sectors, even before the Covid pandemic introduced additional challenges and changes. These challenges range from the high-level organizational efforts to improve financial solvency and creating high reliability organizations, to the inpatient and outpatient administrative and clinical teams’ focus on patient safety and quality outcome cultures, to the individual provider and patient needs for health, inclusion, retention, and resilience. Increasingly there is the understanding that traditional approaches to leadership are not effective in meeting these challenges: what leaders need to do is not new: how to lead and engage this transformation is the primary concern for most healthcare leaders and practitioners. Most leadership programs and trainings miss the one key element necessary to unlocking the key to effective leadership: why mindset matters and how to deliberately internalize mindset in organizational and individual change efforts.
This session will provide an overview of the new mindset model transforming healthcare leadership and employee, patient, and provider engagement. Participants, through both didactic and panel presentations, individual and small group exercises, and interactive video discussions, will receive an overview of this framework, and how this material and model are and can be most helpful to them in addressing their own individual and organizational challenges. Participants will learn from multiple leaders from across the VA organizational spectrum levels on how addressing mindset integrated the variety of priorities and Department imperatives required of them and unified them as a single organizational cultural change and transformation effort. Participants will understand why and how addressing mindset is the core element for unleashing inclusivity and broader engagement and commitment for successful leadership and change efforts. Panelists will share their own lessons learned, how specific priorities were addressed, and how success was measured throughout the transformation journey to achieving department benchmarks.
Objectives:
- Understand how mindset is driving broader priorities being implemented in the Department of Veterans Affairs – the largest healthcare provider, payer, and employer in the world.
- Describe the role and how senior leaders model and influence culture change by using mindset to create the psychological safety necessary to demonstrate leadership commitment.
- Describe the new mindset model transforming leadership and employee and patient engagement
- Understand how this foundational approach accelerates the psychological safety addressing the multiple priorities and results around high reliability, employee engagement, diversity and inclusion, and customer experience
- Create a strategy to integrate this approach into one’s own individual and organizational challenges in health and healthcare.
Workshop Agenda
10:00am – 12:00pm The Mindset Transformation of Health and Healthcare: Why Mindset Matters
Panelists: Jason Woo, Brady Reed
12:00pm – 12:45pm Lunch Break
12:45pm – 1:45pm VHA – Inside The Largest Payer, Provider and Employer of Healthcare
Panelists: Daniel L. Dücker, Cory P. Price
1:45pm – 2:45pm Integrating Healthcare Priorities at the Frontline – Not Just Another “Thing”
Panelists: Brenda Webb Johnson, Akil Aabid, Jill Massengale

James A. Haley Veterans Hospital

Veterans Health Administration, Fayetteville, North Carolina

James A. Haley Veterans Hospital

The Arbinger Institute

West Palm Beach VA Medical Center

Fayetteville NC VA Coastal Health Care System

Mindset4Results
Deep Dive on Outcomes/ROI Measurement for Employer Healthcare Professionals and Purchasers
Join this two-part workshop to gain expertise on accurately measuring the outcomes and ROI on health benefits and wellness programs.
Part I will reveal the many fallacies in outcomes and ROI measurement. Understanding these fallacies is essential for everyone - in the business of writing or reading outcomes reports, and/or procuring RFPs for any offering promising employee behavior change - including HR and benefits professionals, vendors, and healthcare decision makers who evaluate vendors.
This session will feature many brief “issue spotters,” where workshop participants can uncover real-life examples of fallacies, learn to identify them now, and hence avoid them later. Attendees will discuss the following and more:
• How to know when regression to the mean inflates outcomes • When non-participants are a valid control for participants…and when they aren’t • Why “Vs. Trend” is almost always a vehicle to overstate savingsThen, the group will divide into teams and delve into slightly longer case studies, to spot issues that exemplify those three fallacies.
Successful completion of this session leads to a take-home test. Passing the take-home test qualifies you for CORA Pro, the most advanced Critical Outcomes Reporting Credential the Validation Institute offers.
Deep Dive Workshop: Invite-Only: Design Thinking to Transform the Consumer/Patient Experience
Deep Dive Workshop: 2021 Consolidated Appropriations Act (CAA) Compliance: What Plan Sponsors and Employers Should Know
The Consolidated Appropriations Act, 2021 (CAA) is designed to increase transparency in employee health benefit plans. One of the most significant pieces of the CAA is that government agencies like the Department of Labor, the Department of Health and Human Services and the Treasury are going to hold the group health plan sponsors (aka, the employer) responsible as the fiduciary of the plan.
This 2-hour workshop will cover:
- An overview on the responsibilities of the plan sponsor as a fiduciary under the new CAA regulations including how the legislation impacts self-insurance and direct contracting strategies
- An in-depth review of the 4 key areas of the CAA
- An explanation of the risks for plan sponsor in non-compliance of the regulations
- Strategies into the process and identification of the personnel within your organization to ensure compliance with these regulations
- Examples on how to remove gag clauses for more transparent data
- Discussions on how to ensure your business partners are aligned with the plan sponsor’s fiduciary responsibility
Congress Welcome and Opening Remarks
Reinventing Healthcare: Walmart Health’s Path to Convenient, Accessible Healthcare for All
Moderator: Josh Berlin
Getting What We Pay For – Healthcare Affordability, Access, and Equity
- Empowering employers to confront the twin problems of poor quality and health inequity
- Policy implications for addressing lack of transparency, consolidation, and misaligned incentives
- Prioritizing patient safety and quality to enhance the overall experience and heighten outcomes improvement
- Equipping purchasers and consumers with tools and resources to make informed decisions and choose high-value care

McCormick & Company

Health Transformation Alliance

National Alliance of Healthcare Purchaser Coalitions

The Leapfrog Group
Call to Action: Rethinking Public Health in the U.S.
- Describe some of the key areas of strengths and vulnerabilities within the existing infrastructure
- Share examples of significant public health impact achieved by businesses and non-public health organizations.
- Explain why a well-prepared public health system requires consistent messages and metrics
USDA Presentation
Overcoming Public Health Challenges and Paving the Way for Healthcare Transformation: Where are We Today?
- Explore private and public sector partnerships to elevate disease prevention efforts and maximize the impact of public health initiatives
- Discuss effective ways to accelerate community health programs to keep individuals healthy including vulnerable and high-risk populations
- Understand the role of public health to address health inequities
- Examine efforts to combat the workforce crisis in public health
How Prediction, Personalization, & AI Enable Value-Based Care: A Conversation with Hon. Dr. David Shulkin
The Honorable Dr. David Shulkin shares key insights from his experience running the Veterans Administration, the nation's largest integrated health system. For executives trying to build a healthy member population, learn why it makes sense to reach for radical improvements rather than incremental changes that show limited results. When it comes to managing challenging chronic conditions like diabetes, traditional one-size-fits-all approaches miss the mark. A precise or personalized approach to health care is essential. Hear about the role microbiome science, AI, and virtual care play in reducing costs, advancing equity, and producing sustainable health outcomes.
- Key considerations for executives planning the future of healthcare
- Innovative approaches for delivering accessible, equitable, and value-based care
- Why 1-size-fits-all approaches to diabetes produce mediocre results
- How microbiome science and AI enable individualized care at scale
- Why accessible care is vital to improving behavior change and health equity